role-play
Role-play is a powerful method of selecting, training and retaining the right staff.
It has revolutionized training and development, as nothing can highlight problems or potential as clearly as practical exercise.
Role-play can be used for a considerable range of objectives - it's remarkably flexible. Simply put, it can be of benefit in any situation where there is human interaction.
The vital ingredient...
As specialists in this field, we believe that a vital ingredient of successful role-play is the use of professional actors. Our actors bring realism to what can otherwise be an artificial situation - they're totally believable, which draws out authentic behaviour from participants and encourages significant input from observers. Only by using professional actors can the character's tone, demeanour and attitude be finely tuned according to requirements. Furthermore, our actors are friendly and impartial allowing participants to demonstrate and develop their skills with trust and with confidence.
You may already have a clear idea of how you would like to use our actors, but if not, here are some methods that are popular:
forum theatre
Actors present a scenario specific to your project and issues. The observers are then given the opportunity to stop and change the action when they feel improvements can be made. The action can be rewound and replayed according to the comments. Feedback continues until the scenario becomes a demonstration of 'best practice'.
briefed role-play
Actors improvise with participants in accordance to a specific brief. This method gives participants the opportunity to test and/or develop their skills on a human guinea pig. If required actors can also give feedback to assist an evaluation.
scripted role-play
Actors deliver a tailored script which has a variety of outcomes. Whilst in role-play with a participant, the different scripts are revealed as and when the participant triggers them. The participant can thus be rewarded with information when they demonstrate the appropriate skills.
reflected role-play
After researching and mystery shopping your environment, our actors present a dramatic interpretation of how your workplace comes across to an outside eye. Actors can reveal atmospheres and customer care standards etc in an entertaining way. With due sensitivity, we are able to give you a fair and objective account which can inspire as well as inform.
sketches
Sketches can be a fun and punchy way to demonstrate a point or bring a theory to life. Always entertaining and often humorous they can be the ideal injection in a presentation or workshop.
devising & writing
We are happy to work with your scripts and briefs, but if you need us to devise or write your material we can. In all cases we are always on hand to advise and assist when required.
preparatory work & research
It is ingrained in our company culture to be thorough in our preparation and research, and our actors are no exception. They extensively research their role to deliver the most convincing depiction of their character and job specification.
